My Orange BE

As an Orange Belgium mobile customer, the My Orange app enables you to follow and manage your consumption and Orange Thank You gifts at any time you like; for free in Belgium and abroad.

The My Orange app enables you to :

- keep track of your consumption,

- reload your own prepaid card, or that of a friend

- view and accept your badges and gifts linked to Orange Thank You, our loyalty program

- check your tariff plan and manage your options,

- get an overview of your last 6 invoices,

- find an Orange shop near your location,

- contact Orange Belgium. We’ll be glad to help you!

Important information

- The My Orange app is accessible for residential Orange Belgium customers via the Orange Belgium-network or Wi-Fi.

Connecting through the app with our 3G/4G gives you immediate and automatic access to the app. If you prefer connecting through Wi-Fi upon first usage after download or update, you’ll be asked to enter your phone number. The received SMS code will give you access to the app.

- The information shown is limited to the card for which the application is used. Shown data is purely informative and does not replace your invoice.

- The utilization of the application is free in Belgium and abroad, except for downloading the maps for the Orange shops or the use of a third party bank app for prepaid reloads.

Good to know : the My Orange app will remember you during 30 days. After this period, either connect via the Orange Belgium network (for free!) or use the SMS code when on WiFi.

For Business users :

- The My Orange-app has also been optimized for our B2B customers with a Shape tariff.

- Please contact your Fleet Manager if you have another Business tariff plan. Together with the dedicated Customer Service we'll surely find a way to manage your consumption.</br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br></br>